Chapter 2 presents some stylized facts on the reform trends of network industries in the EU-15. To track actual policy changes in a testable way, some comparable summary indicators are needed. The OECD reform indicators are reported, and will be consistently used throughout the book. The chapter presents a bird’s eye perspective on energy and telecommunications reforms in the EU countries before enlargement. Moreover, to immediately introduce the main focus on reform outcomes, the chapter also shows price trends over the years 1990–2007 in 15 countries and consumer satisfaction for the three industries that we are going to consider in greater detail.
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