Refining shadowing methods for studying managerial work
This chapter uses the research methodology of shadowing to present managerial work. The concept of abduction is used to illustrate the potential flexibility of semi-structured managerial observations. The chapter describes the value of shadowing as a research methodology because of the access it provides to managerial work. In addition, the use of structure in field observations complements the anecdotal or unstructured recording of events and conversations. In the analysis of empirical data, repeated codings and coding changes are possible. Examples of abductions are developed into theoretical concepts. New theoretical contributions are possible when a combination of structure and flexibility is balanced with openness to surprising ideas throughout the research process.
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