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An Introduction to Clinical Governance and Patient Safety$
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Elizabeth Haxby, David Hunter, and Siân Jaggar

Print publication date: 2010

Print ISBN-13: 9780199558612

Published to Oxford Scholarship Online: January 2011

DOI: 10.1093/acprof:oso/9780199558612.001.0001

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Patient and public involvement (PPI)

Patient and public involvement (PPI)

Chapter:
(p.313) Chapter 35 Patient and public involvement (PPI)
Source:
An Introduction to Clinical Governance and Patient Safety
Author(s):

Rachel Matthews

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780199558612.003.0035

This chapter discusses the importance of patient and public involvement (PPI). PPI increases the accountability of the NHS to the taxpayer. PPI can support service improvement and the concept of co-design which draws from patient and staff experience is being adopted in health care settings. Section 242 of the NHS Act 2006 requires health services to make arrangements to involve those who use services and the Darzi Review (2008) reinforces this as part of the new national quality framework.

Keywords:   patient and public involvement, NHS, healthcare quality, patient safety, accountability

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