How to accelerate learning? Facilitating cross-border knowledge transfer
This chapter discusses how cross-border synergies can be created in banks and insurance companies by enabling the transfer of knowledge within the network of international units. It highlights the critical role of knowledge and knowledge sharing in making internationalization strategies work. It describes nine elements of an organizational culture that facilitates cross-border knowledge sharing and shows how to design a system that supports the international flow of knowledge. The chapter concludes with a reflection on the limits of cross-border knowledge sharing.
Keywords: financial services firms, insurance companies, cross-border synergies, knowledge sharing, internationalization, organizational culture
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