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Leaderless Europe$
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Jack Hayward

Print publication date: 2008

Print ISBN-13: 9780199535026

Published to Oxford Scholarship Online: September 2008

DOI: 10.1093/acprof:oso/9780199535026.001.0001

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Commission Leadership and the Internet: Dragging the Net through Choppy Waters

Commission Leadership and the Internet: Dragging the Net through Choppy Waters

(p.227) 12 Commission Leadership and the Internet: Dragging the Net through Choppy Waters
Leaderless Europe

Jamal Shahin

Oxford University Press

To overcome its reputation as a remote bureaucracy, the Commission has used the Internet to promote public and media understanding, citizen participation and support for the EU, as well as for networking with national administrations, businesses, and civil society organizations. It has made both a top-down use of the Internet to increase openness, blaming the ‘democratic deficit’ on an information deficit, as well as advocating a bottom-up improvement of consultation processes to ensure better governance and interaction with decision-makers, e.g., through Your Voice in Europe. However, the Commission officials make little use of the feedback mechanisms. The use of an Intranet has helped increase Commission efficiency and interaction with other EU institutions. Citizen participation has taken second place to improving internal elite coordination.

Keywords:   bureaucracy, governance, Intranet, interaction, participation, feedback, Your Voice in Europe

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