Civil servants are classified accordingly and the comparisons of each hierarchical position are defined by the power they acquire in the organisation. Those in the higher civil service are referred to as the upper middle class while the much larger army of public servants providing ‘back office functions’ are viewed as the traditional British working class represented in the service sector. In an awkward position are those in the middle as their tasks differ from the higher office that makes the rules, the bottom simply applies them while their work is confined by the rules yet requires their own creative input. Apart from looking into what these middle-ranking officials do, this chapter also examines who they are in three perspectives including their social background, their background, and career outlook.
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