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Agents of ChangeCrossing the Post-Industrial Divide$
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Charles Heckscher, Michael Maccoby, Rafael Ramirez, and Pierre-Eric Tixier

Print publication date: 2003

Print ISBN-13: 9780199261758

Published to Oxford Scholarship Online: January 2010

DOI: 10.1093/acprof:oso/9780199261758.001.0001

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FeiTQYie Dello Stato (The Italian State Railways): A Vision without Agreement

FeiTQYie Dello Stato (The Italian State Railways): A Vision without Agreement

Chapter:
(p.46) CHAPTER 4 FeiTQYie Dello Stato (The Italian State Railways): A Vision without Agreement
Source:
Agents of Change
Author(s):

Charles Heckscher (Contributor Webpage)

Michael Maccoby

Rafael Ramirez (Contributor Webpage)

Pierre-Eric Tixier (Contributor Webpage)

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780199261758.003.0004

This chapter describes an intervention centered on a dynamic and charismatic leader's vision of the transformation of the Italian Railways, which ran into conflicting pressures from major stakeholders inside and outside the organization. In the short run these resistances blocked the effort, though in the longer run the business logic identified by the consultants continued to develop.

Keywords:   Italian Railways, intervention, business logic, stakeholders, resistances

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