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Psychosocial Issues in Palliative Care$
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Mari Lloyd-Williams

Print publication date: 2008

Print ISBN-13: 9780199216420

Published to Oxford Scholarship Online: November 2011

DOI: 10.1093/acprof:oso/9780199216420.001.0001

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Communication Issues

Communication Issues

Chapter:
(p.21) Chapter 2 Communication Issues
Source:
Psychosocial Issues in Palliative Care
Author(s):

Cathy Heaven

Peter Maguire

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780199216420.003.0002

This chapter examines the problems health professionals involved in cancer and palliative care report in communicating with patients, families, and colleagues. It proposes a three-step guide for improving communication in a palliative care setting. These steps include looking at how good communication skills can be acquired and considering the difficulties of transferring training into clinical practice, identifying the skills necessary for effective interviewing, and understanding how communication goes wrong and investigating why this happens.

Keywords:   health professionals, communication, palliative care, patients, families, colleagues

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