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A Better Way of Doing Business?Lessons from The John Lewis Partnership$
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Graeme Salaman and John Storey

Print publication date: 2016

Print ISBN-13: 9780198782827

Published to Oxford Scholarship Online: September 2016

DOI: 10.1093/acprof:oso/9780198782827.001.0001

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An Introductory Profile of the John Lewis Partnership

An Introductory Profile of the John Lewis Partnership

Chapter:
(p.21) 2 An Introductory Profile of the John Lewis Partnership
Source:
A Better Way of Doing Business?
Author(s):

Graeme Salaman

John Storeym

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780198782827.003.0002

This chapter supplies a brief history of the Partnership and presents an overview of the most important and distinctive features of this unusual organization. The chapter is organizd in four sections: brief history; the customer proposition; the partner proposition including governance, democracy and benefits. The chapter is intended to supply a largely descriptive picture of the nature of and changes to, the core institutions of the John Lewis Partnership.

Keywords:   the JLP, key features, key changes to these features, the JLP over time, ownership, governance, democracy

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