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Knowledge AssetsSecuring Competitive Advantage in the Information Economy$
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Max H. Boisot

Print publication date: 1999

Print ISBN-13: 9780198296072

Published to Oxford Scholarship Online: October 2011

DOI: 10.1093/acprof:oso/9780198296072.001.0001

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Products, Technologies, and Organization in the Social Learning Cycle

Products, Technologies, and Organization in the Social Learning Cycle

Chapter:
7 Products, Technologies, and Organization in the Social Learning Cycle
Source:
Knowledge Assets
Author(s):

Max H. Boisot

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780198296072.003.0007

The main message of this chapter is that as a firm becomes more information-intensive, the boundaries drawn between its products, technologies, and organization are often hard to establish. A firm's knowledge assets transfer with increasing speed and ease from organizational processes to technological ones, and from thence into products. How a firm embeds its knowledge assets in things, documents, or individual heads can largely affect the shape of the SLCs that it then has to manage, as well as their rapidity. Knowledge that ran slowly and in a largely uncodified form when it was primarily organizational in nature may well become highly codified and modularized when it gets fixed in physical objects. It will then flow much more rapidly to outsiders, thus possibly increasing the diffusion population that a firm has to deal with – for better or worse.

Keywords:   products, technologies, social learning cycle, knowledge assets, organizational process, knowledge transfer

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