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Building the Flexible FirmHow to Remain Competitive$
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Henk W. Volberda

Print publication date: 1999

Print ISBN-13: 9780198295952

Published to Oxford Scholarship Online: October 2011

DOI: 10.1093/acprof:oso/9780198295952.001.0001

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How to Improve the Firm’s Flexibility: Tools and Techniques

How to Improve the Firm’s Flexibility: Tools and Techniques

(p.224) 9 How to Improve the Firm’s Flexibility: Tools and Techniques
Building the Flexible Firm

Henk W. Volberda

Oxford University Press

In this chapter, attention is drawn to the process of diagnosing and improving an organization's flexibility, as well as to the organization of the said process. Through utilizing the typology and the strategic framework we have constructed in the previous chapters, we identify techniques and tools for management efforts that are aimed at implementing routines for disorganized organizations and ‘revitalizing’ organizations that can be perceived to be mature or declining. We introduce flexibility audit and redesign (FAR) — a method used for diagnosing organizational flexibility, and provide a guide for the process of transition that utilizes managerial and operation design tasks, and various instruments for gathering and analysing data. Specifically, we attempt to identify the constraints of the FAR method and determine instructions for utilizing this in orientation, diagnosis, and transition. Also, we present an advice support system for the said method referred to as the FARSYS.

Keywords:   orientation, diagnosis, transition, flexibility audit and redesign, mature organizations, tools, techniques, FARSYS

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