Expertise and Innovation: Information Technology Strategies in the Financial Services Sector

Robin Fincham, James Fleck, Rob Procter, Harry Scarbrough, Margaret Tierney, and Robin Williams

Print publication date: 1995

Print ISBN-13: 9780198289043

Published to Oxford Scholarship Online: October 2011

DOI: 10.1093/acprof:oso/9780198289043.001.0001

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Source:: Expertise and Innovation
Publisher:: Oxford University Press

1.1 The Management of Expertise 5
3.1 The Case Firms and Projects 43
5.1 Composition of Executive and Non-Executive Boards 116
5.2 Structural Arrangements for IS 122
5.3 Managerial Representation of IS in Scottish Banks 129
8.1 The Major Phases of SSADM 173
8.2 The Waterfall Life Cycle 175
9.1 Roles and Functions in Entrepreneurial Networks 200
10.1 Strategies for Meeting User Needs 216
12.1 Winstanley’s Model of Labour Market Power 249
12.2 Managerial Structure of Management Services Division 254
12.3 Expert Groups Involved in Project Development 262
12.4 Form and Range of Skills Deployed by MSD Staff 264
12.5 Network and Specialization Strategies 266
12.6 Promotion Pattern in MSD 1988–90 274
13.1 The Package Paradox 285

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(p. x ) List of Figures