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Qualitative Methods for Practice Research$
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Jeffrey Longhofer, Jerry Floersch, and Janet Hoy

Print publication date: 2012

Print ISBN-13: 9780195398472

Published to Oxford Scholarship Online: September 2012

DOI: 10.1093/acprof:oso/9780195398472.001.0001

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Institutional Ethnography

Institutional Ethnography

(p.83) 3 Institutional Ethnography
Qualitative Methods for Practice Research

Jeffrey Longhofer

Jerry Floersch

Janet Hoy

Oxford University Press

Institutional ethnography (IE) is summarized as a qualitative research method that is well suited to explore phenomenological practice gaps (PPGs), such as the implementation of a social policy within an open practice system. The chapter (1) demonstrates how to conduct IE, including appropriate research questions, aims, and strategies for data collection and analysis; and (2) provides a detailed example of an IE engaged scholarship investigation in which a specific mental health policy influenced the everyday clinical practice of case managers. IE further exemplifies critical realist assumptions and engaged scholarship. The implementation case study demonstrates how a standardized mental health outcome measure was compromised by system influences.

Keywords:   institutional ethnography, policy implementation, engaged scholarship, phenomenological practice gaps, standardized outcome measures

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