Understanding the Effects of Computer Displays and Time Pressure on the Performance of Distributed Teams
This chapter provides an explanation regarding team decision accuracy that appeared to decline regardless of the type of human-computer interface used, as time pressure increased. This can be done by using a Brunswikian theory of team decision making and the lens model equation (LME). The chapter also presents some relevant theoretical concepts; it then describes the experiment and new analyses. The final section discusses the strength and limitations of the research. The effectiveness of different human-computer interfaces was studied under increasing levels of time pressure. It is shown that the Brunswikian multilevel theory, as operationally defined by the LME and path modeling, displayed that the decrease in leader achievement with increasing time pressure (tempo) was caused by a breakdown in the flow of information among team members. Results also revealed that this research exhibits how Brunswikian theory and the LME can be used to study the effect of computer displays on team (or individual) decision making.
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