A New Framework for Studying Stakeholder Alignment
Chapter 5 focused on the language of conflict in health care, and how a tone of war pervades health care delivery, including reimbursement negotiations. The language is part and parcel of a set of entrenched behaviors and assumed interests. This chapter turns to the language of alignment and how stakeholders occasionally attempt to find common ground despite their fundamentally different approaches to health care delivery. The chapter leans heavily on the phrase “health care delivery” because it is really the only phrase that captures the contribution of the different stakeholders and the confluence of different influences on the enterprise of providing care for patients.
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