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High StakesThe Critical Role of Stakeholders in Health Care$
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David A. Shore

Print publication date: 2011

Print ISBN-13: 9780195326253

Published to Oxford Scholarship Online: September 2011

DOI: 10.1093/acprof:oso/9780195326253.001.0001

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Stakeholders in Health Care: A Field Guide to Identification and Evaluation

Stakeholders in Health Care: A Field Guide to Identification and Evaluation

Chapter:
(p.57) 4 Stakeholders in Health Care: A Field Guide to Identification and Evaluation
Source:
High Stakes
Author(s):

David A. Shore

Eric D. Kupferberg

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780195326253.003.0025

This chapter discusses the importance of defining stakeholders, evaluating stakeholder salience, and understanding all the stakeholders' perspectives in reaching stakeholder alignment. It argues that many health care entities, regardless of their size, influence, and function, do not manage for the many stakeholders that they come into contact with on a daily basis. Because they do not manage for the many stakeholders that participate in health care in their immediate vicinity, they find themselves coming into “stakeholder conflict”.

Keywords:   health care, stakeholders, health care industry, stakeholder salience, stakeholder alignment

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