Jump to ContentJump to Main Navigation
The Knowing OrganizationHow Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions$
Users without a subscription are not able to see the full content.

Chun Wei Choo

Print publication date: 2005

Print ISBN-13: 9780195176780

Published to Oxford Scholarship Online: September 2007

DOI: 10.1093/acprof:oso/9780195176780.001.0001

Show Summary Details
Page of

PRINTED FROM OXFORD SCHOLARSHIP ONLINE (www.oxfordscholarship.com). (c) Copyright Oxford University Press, 2017. All Rights Reserved. Under the terms of the licence agreement, an individual user may print out a PDF of a single chapter of a monograph in OSO for personal use (for details see http://www.oxfordscholarship.com/page/privacy-policy).date: 18 November 2017

THE MANAGEMENT OF UNCERTAINTY: ORGANIZATIONS AS DECISION-MAKING SYSTEMS

THE MANAGEMENT OF UNCERTAINTY: ORGANIZATIONS AS DECISION-MAKING SYSTEMS

Chapter:
(p.199) CHAPTER 5 THE MANAGEMENT OF UNCERTAINTY: ORGANIZATIONS AS DECISION-MAKING SYSTEMS
Source:
The Knowing Organization
Author(s):

Chun Wei Choo (Contributor Webpage)

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780195176780.003.0005

Depending on the degree of goal uncertainty and procedural uncertainty, organizational decision making may follow the bounded rationality model, process model, political model, or anarchic model. Individual decision making relies on heuristics that can lead to biases. Group decision making is vulnerable to the tendencies for groupthink, group polarization, and an escalation of commitment. In an attempt to reduce decision uncertainty and complexity, organizations control the creation and use of information by establishing decision premises, rules, and routines for different types of decision situations.

Keywords:   bounded rationality, process model, political decision making, anarchic can model, decision premises, groupthink, group polarization, escalation of commitment, heuristics and biases

Oxford Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.

Please, subscribe or login to access full text content.

If you think you should have access to this title, please contact your librarian.

To troubleshoot, please check our FAQs , and if you can't find the answer there, please contact us .