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The Digital Hand, Vol 1How Computers Changed the Work of American Manufacturing, Transportation, and Retail Industries$
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James W. Cortada

Print publication date: 2004

Print ISBN-13: 9780195165883

Published to Oxford Scholarship Online: September 2007

DOI: 10.1093/acprof:oso/9780195165883.001.0001

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Business Patterns and Digital Applications in the Transformation of the Wholesale and Retail Industries

Business Patterns and Digital Applications in the Transformation of the Wholesale and Retail Industries

Chapter:
(p.283) 10 Business Patterns and Digital Applications in the Transformation of the Wholesale and Retail Industries
Source:
The Digital Hand, Vol 1
Author(s):

James W. Cortada

Publisher:
Oxford University Press
DOI:10.1093/acprof:oso/9780195165883.003.0010

This chapter describes how computers came into wholesale and retail industries, what applications they were used for, and the extent of their deployment by wholesalers and retailers across three periods of time from the 1950s to the present. It includes discussion of how computers were used in inventory control, accounting, point-of-sale applications, and applied universal product codes (UPC) and bar codes. It concludes with a discussion of retailing over the Internet (e-commerce).

Keywords:   universal product codes, inventory management, point-of-sale, barcodes, Internet, e-commerce

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