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Flawed Advice and the Management Trap
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Flawed Advice and the Management Trap: How Managers Can Know When They're Getting Good Advice and When They're Not

Chris Argyris

Abstract

People and organizations continually strive to achieve effective action. But they do not have to do so in isolation. Available to them, especially on non-routine issues of great importance, is a broad array of advice from executives, change consultants, and academics. This is especially true on topics having to do with organizational learning, transformational change, and employee commitment. Much of this advice is appealing; much of it compelling, and providing it has become big business in its own right. The only problem is, most of it does not work — that is, most of it is not actionable. I ... More

Keywords: professional advice, management advice, flawed advice, organizations, organizational learning, effective action

Bibliographic Information

Print publication date: 2000 Print ISBN-13: 9780195132861
Published to Oxford Scholarship Online: October 2011 DOI:10.1093/acprof:oso/9780195132861.001.0001

Authors

Affiliations are at time of print publication.

Chris Argyris, author
Harvard University

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