The World that was and is No More
Globalization of businesses is revising the principles for doing business today. Unlike the previous era, today's competition had become more intense and U.S. businesses have been challenged more seriously. This chapter argues that there is a need for a new knowledge or new thinking for the United States to regain its position in the business arena and better match the needs of today's world. The chapter begins with a description of the modern factory and business corporation as Idea Systems — that they serve as systems for the production and testing of ideas. It demonstrates how the emerging concept for the service factory denotes that a factory should be an unbounded, open system as a result of globalization. A brief summary of the U.S. industrial system between World War II and the present is outlined to understand why a radical and thorough redesign of American business is necessary.
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