Can we rely on the public service ethos to deliver high quality public services? Are professionals such as doctors and teachers really public‐spirited altruists—knights—or self‐interested egoists—knaves? And how should the recipients of those services, patients, parents, and pupils, be treated? As passive recipients—pawns—or as active consumers—queens?
|Print publication date: 2003||Print ISBN-13: 9780199266999|
|Published to Oxford Scholarship Online: April 2004||DOI:10.1093/0199266999.001.0001|