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Democracy Transformed?Expanding Political Opportunities in Advanced Industrial Democracies$
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Bruce E. Cain, Russell J. Dalton, and Susan E. Scarrow

Print publication date: 2003

Print ISBN-13: 9780199264995

Published to Oxford Scholarship Online: February 2006

DOI: 10.1093/0199264996.001.0001

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Reforming the Administrative State

Reforming the Administrative State

Chapter:
(p.164) 8 Reforming the Administrative State
Source:
Democracy Transformed?
Author(s):

Christopher Ansell (Contributor Webpage)

Jane Gingrich

Publisher:
Oxford University Press
DOI:10.1093/0199264996.003.0008

This chapter investigates reforms that arguably produce more direct forms of accountability and citizen participation in administrative agencies. A first type of reform is part of a larger trend to decentralize aspects of administrative accountability, which includes New Public Management reforms designed to make agencies more responsive to their “customers.” A second type of reform, increasingly widespread, involves the creation of legal frameworks for pursuing grievances and ensuring representation, such as ombudsman systems and administrative procedure laws. Finally, a third type involves direct attempts to increase deliberation, using informal strategies of collaborative governance between public agencies and stakeholders particularly. These are particularly common at the local level. A wide of variety of other new techniques designed to enhance participation and democratic deliberation — such as citizen juries and consensus conferences — are increasingly popular, though they remain largely experimental.

Keywords:   accountability, ombudsman, administrative procedure laws, collaborative governance, public agencies, citizen juries, consensus conferences, citizen participation

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