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A Theory of Employment SystemsMicro-Foundations of Societal Diversity$
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David Marsden

Print publication date: 1999

Print ISBN-13: 9780198294221

Published to Oxford Scholarship Online: November 2003

DOI: 10.1093/0198294220.001.0001

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Performance Management

Performance Management

Chapter:
(p.148) Chapter 6 Performance Management
Source:
A Theory of Employment Systems
Author(s):

David Marsden (Contributor Webpage)

Publisher:
Oxford University Press
DOI:10.1093/0198294220.003.0006

Performance management is central to business success, but it is subject to the same types of opportunism as task assignment, and both parties need protection against these if the employment relationship is to appeal. The difficulty to achieve agreed standards for performance measurement leads to the widespread use of simple, robust, and conventional criteria. These are shown to reflect closely the type of work rule operating within the employment system.

Keywords:   employment system, opportunism, performance management, performance measurement, standards, work rules

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