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Competing in the Information AgeAlign in the Sand$
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Jerry N. Luftman

Print publication date: 2003

Print ISBN-13: 9780195159530

Published to Oxford Scholarship Online: January 2005

DOI: 10.1093/0195159535.001.0001

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Assessing the Value of IT

Assessing the Value of IT

Chapter:
(p.77) 4 Assessing the Value of IT
Source:
Competing in the Information Age
Author(s):

Jerry N. Luftman (Contributor Webpage)

C. Timothy Koeller

Publisher:
Oxford University Press
DOI:10.1093/0195159535.003.0005

The value management approach provides organizations seeking an IT-leveraged path to competitiveness with a model to help identify improvements in customer-focused processes. It begins by understanding business objectives and value. Next, it reviews the business process changes necessary to obtain the business value. Finally, the information technologies necessary to change the business process that will bring the business value are defined.

Keywords:   value management approach, information technology, IT, business value

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