Juggling Too Many Balls
Because their labor is their only commodity, service providers systematically overbook, forcing clients to queue for their attention. Solo practitioners are tempted to increase their caseload by delegating to under-qualified and inadequately supervised subordinates. The result is systematic neglect: missed deadlines, failure to obtain evidence, lack of communication, and endless delay. When this also creates cash-flow problems, lawyers may be tempted to bribe adversaries to settle.
Keywords: neglect, delay, failure to supervise, over-delegation, ten-percent scheme
Oxford Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.
Please, subscribe or login to access full text content.
If you think you should have access to this title, please contact your librarian.
To troubleshoot, please check our FAQs , and if you can't find the answer there, please contact us .