Abstract: This arose as part of an ongoing project on ‘Visions of Governance for the Twenty-first Century’ initiated in 1996 at the John F. Kennedy School of Government, which aims to explore what people want from government, the public sector, and non-profit organizations. A first volume from the ‘Visions’ project (Why People Don’t Trust Government) was published by Harvard University Press in 1997; this second volume analyses a series of interrelated questions. The first two are diagnostic: how far are there legitimate grounds for concern about public support for democracy worldwide; and are trends towards growing cynicism found in the US evident in many established and newer democracies? The second concern is analytical: what are the main political, economic, and cultural factors driving the dynamics of support for democratic government? The final questions are prescriptive: what are the consequences of this analysis and what are the implications for strengthening democratic governance? The book brings together a distinguished group of international scholars who develop a global analysis of these issues by looking at trends in established and newer democracies towards the end of the twentieth century. Chapters draw upon the third wave (1995–1997) World Values Survey as well as using an extensive range of comparative empirical evidence.Challenging the conventional wisdom, the book concludes that accounts of a democratic ‘crisis’ are greatly exaggerated. By the mid-1990s most citizens worldwide shared widespread aspirations to the ideals and principles of democratic government, although at the same time there remains a marked gap between evaluations of the ideal and the practice of democracy. The publics in many newer democracies in Central and Eastern Europe and in Latin America have proved deeply critical of the performance of their governing regimes, and during the 1980s many established democracies saw a decline in public confidence in the core institutions of representative democracy, including parliaments, the legal system, and political parties. The book considers the causes and consequences of the development of critical citizens in three main parts: cross-national trends in confidence in governance; testing theories with case studies; and explanations of trends.

Keywords: civic engagement, comparative politics, critical citizens, democracy, democratic governance, democratic government, new democracies, political trust, public opinion, social trust, US