Abstract: Britain's privatized railways continue to provoke debate about the organization, financing, and development of the railway system. This important book provides an authoritative account of the progress made by British Rail prior to privatization, and a unique insight into its difficult role in the government's privatization planning from 1989. Based on free access to the British Railway Board's archives, the book provides an analysis of the main themes: a process of continuous organizational change; the existence of a persistent government audit; perennial investment restraints; the directive to reduce operating costs and improve productivity; a concern with financial performance, technological change, service quality, and the management of industrial relations; and the Board's ambiguous position as the Conservative government pressed home its privatization programme. The introduction of sector management from 1982 and the ‘Organizing for Quality’ initiative of the early 1990s, the Serpell Report on railway finances of 1983, the sale of the subsidiary businesses, the large-scale investment in the Channel Tunnel, and the obsession with safety which followed the Clapham accident of 1988, are all examined. In the conclusion, the book reviews the successes and failures of the public sector, rehearses the arguments for and against integration in the railway industry, and contrasts what many have termed ‘the golden age’ of the mid-late 1980s, when the British Rail-government relationship was arguably at its most effective, with what has happened since 1994.

Keywords: privatization, railways, British Railway Board, productivity, sector management, Organizing for Quality, Serpell Report, Channel Tunnel, Clapham accident