Reengineering Health Care: The Complexities of Organizational Transformation. : Oxford University Press, 2004-02-26. Oxford Scholarship Online. 2011-10-03. Date Accessed 24 May. 2013 <http://www.oxfordscholarship.com/view/10.1093/acprof:oso/9780199269075.001.0001/acprof-9780199269075>.
(2004-02-26). Reengineering Health Care: The Complexities of Organizational Transformation. : Oxford University Press. Retrieved 24 May. 2013, from http://www.oxfordscholarship.com/view/10.1093/acprof:oso/9780199269075.001.0001/acprof-9780199269075.
Reengineering Health Care: The Complexities of Organizational Transformation. : Oxford University Press, 2004-02-26. http://www.oxfordscholarship.com/view/10.1093/acprof:oso/9780199269075.001.0001/acprof-9780199269075.
McNulty T, Ferlie E. Reengineering Health Care: The Complexities of Organizational Transformation. Oxford University Press; 2004. http://www.oxfordscholarship.com/view/10.1093/acprof:oso/9780199269075.001.0001/acprof-9780199269075. Accessed May 24, 2013.