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 (2015-09-01). Appendix 3 (for Chapter 9). In  (Ed.), Getting Welfare to Work: Street-Level Governance in Australia, the UK, and the Netherlands. : Oxford University Press,. Retrieved 15 Dec. 2018, from http://www.oxfordscholarship.com/view/10.1093/acprof:oso/9780198743705.001.0001/acprof-9780198743705-appendix-3.