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Cortada, J. (2007-11-08). Digital Applications in Higher Education. In  (Ed.), The Digital Hand, Vol 3: How Computers Changed the Work of American Public Sector Industries. : Oxford University Press,. Retrieved 22 Sep. 2018, from http://www.oxfordscholarship.com/view/10.1093/acprof:oso/9780195165869.001.0001/acprof-9780195165869-chapter-9.