Robin Fincham, James Fleck, Rob Procter, Harry Scarbrough, Margaret Tierney, Robin Williams
- Published in print:
- 1995
- Published Online:
- October 2011
- ISBN:
- 9780198289043
- eISBN:
- 9780191684678
- Item type:
- book
- Publisher:
- Oxford University Press
- DOI:
- 10.1093/acprof:oso/9780198289043.001.0001
- Subject:
- Business and Management, Information Technology, Knowledge Management
The nature of technical expertise has become increasingly important and problematic in the postmodern era as structured hierarchies and production methods are revised. Financial ...
More
The nature of technical expertise has become increasingly important and problematic in the postmodern era as structured hierarchies and production methods are revised. Financial services, one of our most important economic sectors, has also been confronting very high degrees of uncertainty that reflect great institutional and market changes. In this fluid and competitive environment, technological change — in particular the widening scope of information technology (IT) — has become vitally important. This book is about the strategic uses of IT in retail financial services. It is based on the Scottish part of the industry, a highly cohesive sector in its own right, but one with universal linkages to UK and global finance. A set of seven case studies forms the empirical base, while the study also focuses on key strategic projects within these case companies. The purpose is to understand how firms develop a strategic approach to IT. This hinges on the management of expertise — the ability to integrate detailed technological expertise with wider organizational and marketing goals. The book examines a number of themes around this key issue: the process of formation of IT strategy, sectorial influences on the implementation of computer-based systems, and the occupational and career factors that shape IT expertise.
Less
The nature of technical expertise has become increasingly important and problematic in the postmodern era as structured hierarchies and production methods are revised. Financial services, one of our most important economic sectors, has also been confronting very high degrees of uncertainty that reflect great institutional and market changes. In this fluid and competitive environment, technological change — in particular the widening scope of information technology (IT) — has become vitally important. This book is about the strategic uses of IT in retail financial services. It is based on the Scottish part of the industry, a highly cohesive sector in its own right, but one with universal linkages to UK and global finance. A set of seven case studies forms the empirical base, while the study also focuses on key strategic projects within these case companies. The purpose is to understand how firms develop a strategic approach to IT. This hinges on the management of expertise — the ability to integrate detailed technological expertise with wider organizational and marketing goals. The book examines a number of themes around this key issue: the process of formation of IT strategy, sectorial influences on the implementation of computer-based systems, and the occupational and career factors that shape IT expertise.
Wendy Faulkner, Jacqueline Senker, Léa Velho
- Published in print:
- 1995
- Published Online:
- October 2011
- ISBN:
- 9780198288336
- eISBN:
- 9780191684586
- Item type:
- book
- Publisher:
- Oxford University Press
- DOI:
- 10.1093/acprof:oso/9780198288336.001.0001
- Subject:
- Business and Management, Information Technology, Knowledge Management
Fostering interaction between industry and academic and government laboratories is widely seen as an important means of facilitating growth and innovation in the technology-based ...
More
Fostering interaction between industry and academic and government laboratories is widely seen as an important means of facilitating growth and innovation in the technology-based industries. This book investigates the research links and knowledge flows between industrial and public sector research in three new and promising fields of advanced technology — biotechnology, engineering ceramics, and parallel computing. Differences between these fields suggest that policies to promote public-private research links should be more effectively targeted. Similarities highlight the general importance to innovation of frontier research in universities, and the need to encourage informal interaction between industrial and public sector researchers.
Less
Fostering interaction between industry and academic and government laboratories is widely seen as an important means of facilitating growth and innovation in the technology-based industries. This book investigates the research links and knowledge flows between industrial and public sector research in three new and promising fields of advanced technology — biotechnology, engineering ceramics, and parallel computing. Differences between these fields suggest that policies to promote public-private research links should be more effectively targeted. Similarities highlight the general importance to innovation of frontier research in universities, and the need to encourage informal interaction between industrial and public sector researchers.
